PLEASE NOTE: as of January 2025, we ship only to the USA. This might change later. If you really really want something to be shipped abroad, contact us info@nathaliesorensson.com
All items except original paintings and digital files:
(this includes prints and objects with our art printed on it)
Most products are shipped within 2-5 business days. After that, items typically arrive to customers within:
Some products only ship from the USA, and can take up to 5-20 days when shipping to the EU/UK.
All times above can fluctuate occasionally for various reasons, including larger volumes of packages processed than normal, or delays to customs processing.
Priority shipping ships via FedEx who do not deliver to PO boxes. Therefore Priority shipping will not work for deliveries to PO boxes.
ForUSA Domestic orders, we useUPS to the local depot, with USPS as the last-mile partner.
For USA Priorityorders, we use FedEx to the local depot, with USPS as the last-mile partner.
ForCanadaorders, we useUPS, running on an equivalent to First Class International service.
For Europe, UK, and International, we useLandmark Global, running on an equivalent to First Class International service.Once the package haslanded in the destination country, it is delivered by the domestic mail carrier in that country.
ORIGINAL PAINTINGS:
As of January 2025, standard shipping is free for United States.
If you live in another country, you can send me a message to find out if I can ship there and the shipping fees.
Shipping fees will vary for other countries and you can find out what they are if you input your address at checkout.
Small originals on canvas will be shipped in boxes.
In most cases larger originals will be shipped rolled in a tube, without the frame. You will need to have it stretched at a local frame shop. If it is not the case, it will be specified on the specific painting description page.
Some of our large paintings have been created on collapsible canvases and it will also be specified in the listing. In this case you will receive instructions on how to mount them back.
Originals will be shipped within 7 to 10 days of order. You need to add shipping time that will vary depending on your location.
All originals are shipped standard shipping either by USPS, Fedex, or UPS with tracking number and in some cases will require signature at delivery.
DIGITAL FILES AND DOWNLOADS:
Our digital products and either downloaded by you or sent to you by email.
Therefore we don't charge shipping fees.
Some personalized products cannot be downloaded right away and require several days to produce them. The delays will be specified on each product.